international students FAQ's

Studying abroad is exciting, but we understand that it comes with its share of questions and uncertainties. This is why we’ve created this comprehensive resource centre crafted to simplify your journey into studying in the UK.

Whether you’re looking for advice about visa requirements, navigating the student banking options, or seeking advice on transport and healthcare, our international student frequently asked questions section is here to provide clear, concise answers tailored to you.

At Neo, we’re committed to ensuring that your study abroad experience is seamless and rewarding from the moment you arrive. So, let’s dive in and unravel the uncertainties of international student life.

If you’re a foreign national planning to study at your preferred university in the UK, you’ll need a UK visa. For more information on visa requirements, please visit UK Council for International Student Affairs (UKCISA).

While living in the UK, having a UK bank account can simplify your finances. Many British banks offer student-friendly deals, so it’s worth exploring your options. Here are some popular choices to consider:

As a UK student, you’re entitled to travel discount cards that apply to national train and bus networks. Here are some travel options to consider:

    • Young Persons Railcard – If you’re 25 and under, save 1/3 off train travel with a £30 annual card.
    • Young Persons Coach Card – If you’re 26 and under, enjoy 30% off National Express bus journeys with a £10 annual card or £25 for 3 years.

If you’re an international student coming to the UK, getting a UK SIM card can help keep your phone bills manageable. You have two main options:

  • Pay-as-you-go – Most phone providers offer SIM cards that allow you to top up your phone as needed.
  • Contracts – Starting a contract may be more challenging if you’re new to the UK, but there are various providers and deals available.

Here are some UK phone providers to consider:

  • EE
  • O2 – Enjoy priority tickets to gigs and events across the UK as an O2 customer.
  • Vodafone
  • Three

How do I register with a local doctor’s surgery?

It is important that whilst you are living in the UK you register with a doctor. As a full-time student, you may qualify for free NHS treatment. Your university can provide details of medical and dental practices in the area.

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