Absolutely! At Neo, our doors are always open (metaphorically of course, our reception opening hours can be found here), ready to welcome you into our vibrant community. To schedule a tour of your preferred Neo space simply visit our contact page and select the accommodation you’re interested in viewing. Dive into a virtual tour on our property pages, or get in touch via phone or social media!

Do I need a guarantor?

Students looking to pay their rent in instalments will need a UK guarantor.

Who can be my guarantor?

Your guarantor needs to be over 18 years old, living in the UK, and ideally in stable employment or owning/renting a home. Once they sign the guarantor agreement, they only step in financially if absolutely necessary, giving you peace of mind to focus on your studies and student life.

Do I need to be a student?

Yes. Neo is exclusively for students – a dynamic hub designed to amplify your university journey through innovative spaces and a thriving community.

What is the booking guarantee?

The booking guarantee allows you to secure a room with confidence, knowing there are flexible options in case your plans change.

Can I cancel my booking for free?

Yes, you may be able to cancel your booking for free if you meet the conditions outlined in the cancellation policy.

What is the cancellation policy?

The cancellation policy details when and how you can cancel your booking. Please check Neo's terms for specific conditions.

What bills do I need to pay when I live with Neo?

Your rent includes utilities such as water, electricity, and Wi-Fi. You may need to arrange for a TV licence if required.

What if my rent payment isn’t made within 14 days of the due date?

If your payment isn’t made within 14 days, Neo may contact you and your guarantor to resolve the issue.

What if I run into financial difficulties before or during my stay?

If you encounter financial difficulties, contact Neo as soon as possible to discuss your situation and possible options.

What is Housing Hand?

Housing Hand is a guarantor service that helps students who do not have a UK-based guarantor.

What is there to do at Neo?

Neo offers a variety of social spaces and events to help you make the most of your time, as well as proximity to local attractions.

How do I get to know people?

Join events and activities hosted by Neo, or connect with your flatmates and neighbours in communal spaces.

Do I need to bring any furniture?

No, Neo rooms come fully furnished with everything you need to move in.

How secure are Neo properties?

Neo properties are equipped with secure entry systems and on-site support to ensure your safety.

Do I have to share my kitchen?

This depends on the type of room you book. Some rooms come with private kitchens, while others share a communal kitchen.

What's the best way to get from Neo to my university?

Public transport, cycling, or walking are the most common ways to get to your university from Neo. Check local transport options for routes.

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the modern student experience

All inclusive student living that supports your lifestyle

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why neo?

At Neo Students, we know that university life is more than lectures and libraries – it’s an adventure! That’s why we do more than just offer a place to live. We create vibrant student communities that boost your academic and personal growth.

We design each of our spaces to help students succeed. We create a supportive and inclusive student accommodation for everyone. Packed with modern amenities and buzzing collaborative spaces, Neo elevates your university experience.

Immerse yourself in a living environment that celebrates diversity, fuels community connections, and champions your ambitions. Choose Neo and supercharge your journey through university in a place where you’re not just living – you’re thriving.

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