Wellness Support
Welcome to Wellness at Neo Students – where your health and happiness are our priority!
We understand the unique pressures and challenges you face as a student, from academic demands and social expectations to feeling homesick and future uncertainties. At Neo, we’re committed to supporting you in living your best life, ensuring you have access to comprehensive wellness resources.
Our Wellness Support
IN PERSON SUPPORT
Meet Lara, our dedicated Wellbeing Support Officer
Lara is here to support you throughout your time at Neo. She’s friendly, approachable, and always ready to chat; whether you just need to get something off your chest or want some guidance on a bigger challenge you’re facing.
You can book an appointment with her any time, and it’s a safe space to talk about anything that’s on your mind.
STUDENT ASSISTANCE PROGRAMME
Our Student Assistance Programme includes access to up to 6 counselling session via telephone, video call or even face to face.
Plus, a 24/7, 365 helpline that offers confidential, expert advice and support on a huge range of issues.
Whether you need help with bereavement, relationship advice, exam stress, debt support or personal legal advice, this programme has you covered.
VIRTUAL GP SERVICE
No need to wait for an appointment – our Virtual GP services give you unlimited, worldwide access to qualified GP’s 24/7 via phone or video.
You’ll be connected with NHS-practising doctors who can offer phone consultations whenever you need them.
WELLBEING PORTAL
Our certified health and welling platform is packed with useful information and resources.
You’ll find online courses, meditations, and workshops on topics like wellbeing, sleep, money and mental health.
The portal also allows you to set personal goals for your activity, productivity and sleep.
Emotional Wellbeing
Our dedicated wellness rooms are your sanctuary for emotional support, staffed by our knowledgeable Wellness and Student Support Manager. Whether you need someone to talk to about any emotional challenges or are seeking guidance, our team is here to provide the support you need. It’s a safe, welcoming space where you can express yourself freely and find professional assistance to navigate your feelings and concerns.
Pastoral Support
Standing at a crucial crossroad in your life, the decisions you make now can feel daunting. Whether it’s your career path, current studies, or broader life choices, our pastoral support services are tailored to help you reflect, choose, and advance confidently. Our team is ready to listen, guide, and empower you as you explore the possibilities of your future.
At Neo Student Living, we don’t just provide a place to live; we create a supportive community that nurtures all aspects of your wellbeing. Join us and discover how we can help you thrive during your university years and beyond.


